Urban Impact-Resistant Phone Case - Stylish for boys.

We take product quality and customer satisfaction seriously. If your item arrives damaged or defective, we’re here to make it right.

📦 Step 1: Inspect Your Package Upon Arrival

As soon as your order arrives, please inspect the packaging and product carefully. If you notice any damage or defects, document it immediately.

📸 Step 2: Gather Evidence

To help us resolve the issue quickly, please provide:

• Clear photos or videos showing the damage or defect
• Images of the outer packaging, especially if it shows signs of mishandling
• Your order number and a brief description of the issue

📨 Step 3: Contact Our Support Team

Reach out to us within 14 business days of receiving your order. You can contact our customer service team via:

• Email: [techbazaar456@gmail.com]
• Social Media: Direct message us on Instagram-uniquetech.1

🔁 Step 4: Resolution Options

Once we receive your claim and verify the issue, we’ll offer one of the following solutions:

• A replacement item shipped at no additional cost
• A full refund to your original payment method

⚠️ Important Note: Returns and refunds are only applicable for items that arrive damaged or defective. Intentional damage or misuse of the product will void eligibility for a return or refund.

We appreciate your cooperation and are committed to ensuring a smooth and fair resolution.

Refund & Return Policy

To be eligible for a full refund, customers must first contact our support team within 14 business days of receiving their order. Refunds are only processed once the product has been returned and inspected.

Please note the following important conditions:

• ✅ Returns are only accepted for products that arrive damaged or defective. If your item is damaged upon delivery, please provide clear photos and a description of the issue when contacting us.
• ❌ Intentional damage to the product will void eligibility for a refund. We do not honor returns or refunds for items that have been deliberately broken or tampered with.
• 📦 All returned items must be in their original packaging and include all accessories and documentation.

If your return meets the above criteria, we will initiate the refund process once the item is received and verified by our team. Refunds will be issued to the original payment method-within 7-14 business days.

We’re here to help! If you have any questions, concerns, or need assistance with your order, our customer service team is ready to support you.

Here are the ways you can reach us:

📨 Email Support

You can email us directly at techbazaar456@gmail.com We aim to respond to all inquiries within 24–48 business hours. Please include your order number and a detailed description of your issue to help us assist you faster.

When Will My Order Arrive?

We know you're excited to receive your order, and we're committed to getting it to you as quickly as possible. Delivery times may vary depending on your location, the shipping method selected, and product availability.

🚚 Estimated Delivery Time

• Standard Shipping: Typically arrives within 7–14 business days after your order is processed.
• Express Shipping: Usually delivered within 3-5 business days
• International Orders: May take 10–20 business days, depending on customs and local postal services.

Please note: Business days do not include weekends or public holidays.

🕒 Order Processing Time

• Orders are usually processed within 1–2 business days.
• You’ll receive a confirmation email once your order is shipped, along with a tracking number so you can monitor its progress.

📍 Tracking Your Order

Once your order has shipped, you can track it using the link provided in your confirmation email. If you haven’t received a tracking number within 1 business days, please contact our support team.

⚠️ Delays & Exceptions

While we strive for timely delivery, delays may occur due to:

• High demand or peak seasons
• Weather disruptions
• Customs clearance (for international orders)

If your order is delayed beyond the expected timeframe, feel free to reach out to our customer service team for assistance.